Application Support is a critical phase for any applications which are developed in-house or other software applications. These applications vary from Construction Operations & different processes. We provide support with strict SLAs and by maintaining different needs of business applications. This involves Resolution to blockage for the usage of applications by providing the workaround or fixing minor development related issues, providing the valuable inputs for enhancing the product features. Providing support for any Application’s Technical or Patch Upgrades. Coordination between Core Business and Technical Teams. Using different Tools like SAManage, TFS and JIRA for ticketing purpose. Most of the technologies are common for Application development and support.